How to become a Desktop Support Technician
Sets up, repairs and maintains computers and devices for users.
Core skills
- 01Hardware repair
- 02OS imaging
- 03Peripherals
- 04Customer service
Guides for this path
Flagship project idea
Refurbish and image donated laptops for students in need, documenting your process.
JuniorRoute Pro turns this into a milestone-by-milestone build plan sized to your skill level.
Your path in
- 1
Learn the fundamentals
Get comfortable with hardware repair and os imaging. Free resources are enough to start. Consistency beats intensity.
- 2
Build a flagship project
Refurbish and image donated laptops for students in need, documenting your process.
- 3
Meet people in the role
Find 3–5 people working as a Desktop Support Technician and ask for 15-minute chats about how they broke in. JuniorRoute gives you outreach templates and a tracker.
- 4
Apply strategically
Target internships, apprenticeships and programs matched to your grade and experience, with a resume tailored to each posting.
- 5
Practice interviews
Run mock interviews specific to Desktop Support Technician roles, both technical and behavioral, and fix what the scorecard flags.
Get your personal Desktop Support Technician plan.
Free to start. No credit card. Built around your grade, goals and schedule.